Returns & Exchanges

At Alesyajewelery, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free 30-day return and exchange policy on all unworn items.

1

Initiate Your Request

Contact our support team or visit our online portal with your order number and email address to start your return process.

2

Prepare the Package

Carefully pack the jewelry in its original branded packaging to ensure it is protected during transit and remains in its original condition.

3

Ship the Item

Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our team inspects the returned item, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing